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Read the conditions for booking hotel rooms and accommodation at Hotel Russo-Balt Moscow


Bookings can be made on the website via the proposed form, or by phone on +7 (495) 645 3875, by sending an e-mail in free form.

The application should contain your contact numbers and e-mail address, and whether early check-in or late check-out is required.
Your reservation is confirmed on receipt of a booking confirmation by e-mail. Hotel accommodation is in accordance with a schedule:
check-in from 13:00, check-out by 12:00 the following day.

Rates for accommodation, telephone calls and additional services are available on the hotel website, on a stand at reception, or by telephone on +7 (495) 645 3875.
For accommodation of children under 12 years of age, sharing a room with parents is free of charge.
Breakfast is included in the price of the room.
There is a mini-bar in each room. Its use is not included in the room price.

Accommodation of pets must be approved in advance by indicating your pet in your reservation. The hotel reserves the right to refuse stay with pets.

Smoking in the hotel is strictly prohibited.
In the event of evidence of smoking, hotel guests must reimburse the costs of the hotel connected with a full cleaning service, dry cleaning, washing of textiles and carpets based on a statement and the price list.

If, you decide to change your stay dates after check-in, please inform the administrator at least 24 hours in advance.

Cancellations made less than one day prior to check-in will be charged at the rate of one night in the selected room category.
Booking cancellation can be made by phone on +7 (495) 645 3875 or by sending an E-Mail:

For early check-in (from 00:00 on the day of check-in) or late check-out (after check-out time) payment for the room must be made according to the calculated time as follows:
check-in before 06:00 – payment for a full day of stay
check-in from 06:00 to 13:00 – payment for half a day of stay
check-in from 08:00 to 13:00 – hourly rate payment
departure time from 12:00 to 16:00 – hourly rate payment
departure time from 12:00 to 18:00 – payment for half a day of stay
departure time after 18:00 – payment for a full day of stay

Payment options: cash, credit card or bank transfer.
Cash payment or credit card payment is made on arrival for the entire stay.

Bank transfers must be made no later than 3 days prior to the date of announced check-in for the entire stay, based on hotel the bill.
The hotel reserves the right to pre-authorize cards prior to your arrival.

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